PRIVACY POLICY

1. Introduction

Ravencrest Property Group LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with applicable federal and state laws, including the Colorado Privacy Act (CPA). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

2. Information We Collect

A. Information You Provide

When you submit a property, request an offer, contact us, or subscribe to our communications, we may collect: Name Phone number (for SMS and voice communications) Email address Property address and condition details * Financial or mortgage information (if voluntarily provided)

B. Automatically Collected Information

When you visit our website, we may automatically collect: IP address Browser type and device information * Website usage data and referral source This data is used for analytics, marketing optimization, and improving user experience.

3. How We Use Your Information

We may use your information to: Evaluate properties and communicate offers Assign contractual interests in real estate transactions Respond to inquiries and provide customer service Send marketing and transactional communications, including SMS messages Improve our services and website Comply with legal obligations

4. SMS & Text Message Communications

By providing your mobile phone number and opting in through our website forms or verbal consent, you agree to receive SMS text messages from Ravencrest Property Group LLC. These messages may include: Property evaluation updates Offer notifications and transaction updates * Marketing and promotional communications related to our real estate services

Opt-In Consent and Data Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. * Information sharing to subcontractors in support services, such as customer service, is permitted.

SMS Terms: Message frequency will vary. Message and data rates may apply. To opt out of SMS communications at any time, reply STOP to any message. After opting out, you will receive one final confirmation message. For help, reply HELP or contact us at [email protected] or (720) 807-4804.

5. Colorado Privacy Act (CPA) Rights

If you are a Colorado resident, you may have the right to: Confirm whether we process your personal data Access your personal data Correct inaccuracies in your personal data Request deletion of your personal data * Opt out of targeted advertising or the sale of personal data To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies for website functionality, analytics, and advertising through platforms such as Google and Meta. You may manage cookie preferences through your browser settings.

7. Information Sharing

We do not sell your personal data to third parties. We may share your information only as necessary with: Title companies and transaction coordinators Investors in connection with contract assignment transactions CRM, marketing, and technology service providers (excluding SMS opt-in data) Legal authorities when required by law

Note: As stated in Section 4, SMS opt-in data and phone numbers are never shared with third parties or affiliates for marketing or promotional purposes.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including to complete real estate transactions and comply with legal obligations.

10. Children's Privacy

This website is not directed to, and is not intended for use by, individuals under the age of 18. Ravencrest Property Group LLC does not knowingly collect, solicit, or retain personal information from minors. If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe a minor has provided us with personal information, please contact us immediately at [email protected] so we can take appropriate action.

11. Third-Party Services

We may use third-party services including CRM platforms and analytics tools. We are not responsible for the privacy practices of third-party platforms.

12. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or your data, please contact: Ravencrest Property Group LLC Colorado, United States Website: www.ravencrestpropertygroup.com Email: [email protected] Phone: (720) 807-4804